Your personal data is our top priority. Learn how we keep it protected.
Welcome to Khello Bangladesh. This Privacy Policy explains how we collect, use, and protect your personal information. By using our platform, you agree to the terms of this Privacy Policy.
We believe transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — no legal jargon. You'll know exactly what we do and don't do with your information.
In Brief: We never sell your data to third parties. Your information is used solely to improve our services.
All data transmissions are secured with 256-bit SSL encryption. Your information always travels through encrypted channels.
We never sell your personal data to advertisers or third parties — this is a core principle we stand by.
We only collect the data strictly necessary to provide our services — nothing more.
You may view, correct, or request deletion of your stored data at any time.
Our data protection practices are reviewed through regular security audits.
The same level of security is maintained across both our mobile app and website.
Khello Bangladesh collects the following types of information to deliver its services. The purpose of each data point is clearly defined.
| Data Type | Why We Collect It | Retention Period |
|---|---|---|
| Full Name | Identity Verification & Account Management | 5 years after account closure |
| Mobile Number | OTP Verification & Communication | 5 years after account closure |
| Date of Birth | Age Verification (18+) | 5 years after account closure |
| Email (optional) | Notifications & Password Recovery | 3 years after account closure |
Copies of the following documents are collected for withdrawal processing:
These documents are used solely for identity verification. They are stored on encrypted servers and are never shared with any third party.
When you use the platform, the following information is collected automatically:
Collected data is used only for its stated purpose. We never use your information beyond what it was collected for.
You can opt out of promotional emails or SMS at any time through your account settings.
Khello Bangladesh does not sell your personal data to third parties. However, limited information may be shared with trusted partners solely to deliver specific services.
Data may be shared with trusted third-party service providers for the following purposes:
All partners are contractually bound to uphold our privacy standards. They may not use your data for their own purposes.
We may be required to share information in response to a court order or a lawful request from a government regulatory authority. In such cases, we will make every effort to notify you in advance.
In the event of a merger or acquisition, your data may be transferred to the new owner. You will be notified 30 days in advance, with the option to close your account if you do not agree.
Khello Bangladesh uses cookies on its website and app to make your experience smoother and more personalized.
| Cookie Types | Careers | Duration |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | Cleared at end of session |
| Preference Cookies | Remembering your language and theme preferences. | 1 Year |
| Analytics Cookies | Understanding page views and usage patterns | 2 Years |
| Marketing Cookies | Showing relevant offers (subject to your consent) | 90 Days |
You can disable cookies from your browser settings, though doing so may affect the functionality of some services.
You are in control of your data. Khello Bangladesh grants you the following rights:
Request to view what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Upon account closure, request deletion of your data within legal limits.
You can request that we stop using your data for specific purposes.
You can request your data in a structured, portable format.
You may object to your data being used for marketing or profiling purposes.
To exercise any of the rights listed above, email us at: privacy@khellobangladesh.bet — We will respond within 30 days.
Khello Bangladesh uses industry-standard technology to protect your data. Our security framework is built across multiple layers.
No security system is 100% foolproof. Keep your password strong and never share it with anyone.
Your data is generally stored on servers located in Bangladesh or the Asia-Pacific region. Some services may require data to be transferred to other countries.
All data is retained while your account is active. Upon account closure:
Khello Bangladesh strictly follows an 18+ policy. We do not knowingly collect any information from individuals under the age of 18.
If a minor registers using false information and this comes to our attention, their account will be immediately closed and all collected data will be deleted.
If your child has accidentally registered, please contact us and we will take immediate action.
Khello Bangladesh may update this privacy policy for business or legal reasons. When changes are made:
For any privacy-related questions, complaints, or requests, please reach out to our Data Protection team.
We will provide an initial response within 48 hours. For complex matters, we aim to deliver a full resolution within 30 days.
Our Data Protection Officer is committed to upholding your rights.
Sign up on Khello Bangladesh today with your data fully protected and claim your welcome bonus.
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